Pravilnik o pošiljkah

Shipping and Digital Delivery Policy

Our store sells exclusively digital products, including eBooks, PDF guides, video lessons, and other downloadable or online content. Therefore, we do not ship physical products by mail, courier, or any other delivery service.

Digital Product Delivery

Once payment has been successfully approved, the customer will receive access to the purchased digital product through the email address provided at checkout and/or through the customer account area on our website.

Payments made by credit card or other instant payment methods are generally processed automatically. Payments that require additional review or processing will only result in product access being released after the transaction has been approved.

Delivery Time

Because all products are digital, no physical shipping time applies. Access is normally provided shortly after payment confirmation.

In exceptional situations, such as payment processing delays, incorrect customer information, or technical issues, delivery may take longer. Customers who experience any difficulty accessing their purchase should contact our customer support team.

Shipping Fees

No shipping fees are charged because no physical product is dispatched or delivered to the customer.

Tracking Information

Since our products are delivered digitally, physical shipping information and tracking numbers are not applicable. Proof of fulfillment may consist of digital delivery records, access records, download activity, or confirmation that the access instructions were sent to the email address provided by the customer.

Customer Responsibilities

Customers are responsible for providing a valid and accessible email address during checkout.

If the digital delivery email is not found, customers should:

  • Check their spam, junk, and promotions folders;

  • Confirm that the payment was successfully approved;

  • Access the customer account area on our website;

  • Contact our customer support team for assistance.

No Physical Product

By completing a purchase, the customer acknowledges and agrees that the purchased product is exclusively digital. No printed book, physical material, package, or merchandise will be shipped to the customer’s address.

Product descriptions and checkout information are presented to clarify the digital nature of the products before the purchase is completed.

Access Issues

If a customer does not receive or cannot access the purchased product after payment approval, they should contact our customer support team. Once the order information has been verified, access will be resent or made available again.

This Shipping and Digital Delivery Policy may be updated when necessary to reflect changes or improvements to our digital delivery process.